Terms & Conditions

Last Updated: April 2, 2025

Welcome to JTM28! By using our website (https://jtm28.myshopify.com/) and purchasing products from us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Information

JTM28 ("Company," "we," "our," or "us") operates this website. By accessing our site or purchasing from us, you engage in our “Service” and agree to the terms outlined here.

These Terms apply to all users of the site, including but not limited to browsers, customers, vendors, merchants, and content contributors. If you disagree with any part of these Terms, please do not use our website.

2. Eligibility

To shop on JTM28, you must:

• Be at least 18 years old (or have parental consent).
• Provide accurate personal and payment details.
• Not use our products for illegal or unauthorized purposes.

We reserve the right to refuse service to anyone for any reason at any time.

3. Product Information & Pricing

• All prices are listed in INR and are subject to change without notice.
• We strive to display product images and descriptions as accurately as possible, but we do not guarantee that your screen's display of any color will be accurate.
• Certain products may have limited quantities and are subject to return or exchange only according to our Return Policy.
• We reserve the right to discontinue any product at any time.

4. Orders & Payments

• By placing an order, you agree to provide current, complete, and accurate purchase information.
• We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized activity, or any violation of these Terms.
• Payments must be made through the accepted payment methods available at checkout.

Order Cancellation

• Orders may be canceled within 24 hours of purchase by contacting customer support at meghavkkamath@gmail.com.
• Once an order has been shipped, it cannot be canceled.

5. Shipping & Delivery

• We process and ship orders within 7 business days unless stated otherwise.
• Shipping rates and estimated delivery times are displayed at checkout.
• We are not responsible for delays due to couriers, customs, or unforeseen circumstances.
• If an order is lost or delayed, please contact us, and we will assist you in resolving the issue.

6. Returns & Refunds

We want you to be 100% satisfied with your purchase! If you are not happy, please review our Return Policy:

• Eligibility: Items must be returned unused, in original packaging, with proof of purchase within 1-2 Business Days of delivery.
• Non-Returnable Items: Certain items, such as [personalized items, sale items, gift cards, etc.], are not eligible for returns.
• Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Refunds will be processed to the original payment method within 7-10 Business Days.
• Exchanges: If you received a defective or damaged item, contact us at meghavkkamath@gmail.com for a replacement.

7. Intellectual Property

All content on JTM28, including images, designs, product descriptions, and branding, is owned by JTM28 and protected under copyright and intellectual property laws. You may not use, reproduce, or distribute our content without written permission.

8. User Conduct & Prohibited Activities

By using our site, you agree NOT to:

• Violate any applicable laws.
• Provide false or misleading information.
• Attempt to hack, distribute malware, or interfere with our website’s operation.
• Use our products or services for unlawful purposes.

If we suspect misuse of our website or services, we reserve the right to terminate your access without notice.

9. Privacy Policy

Your use of JTM28 is also governed by our Privacy Policy. We collect and store certain personal data to process orders and improve customer experience. By using our site, you consent to our data collection and usage practices.

Read our Privacy Policy [here] (link to policy).

10. Limitation of Liability

JTM28 is not liable for:

• Any indirect, incidental, or consequential damages.
• Delays or disruptions beyond our control (e.g., supply chain issues, natural disasters).
• Errors or inaccuracies in product descriptions.

Our maximum liability for any claim shall not exceed the amount paid for the disputed order.

11. Indemnification

You agree to indemnify and hold harmless JTM28, its affiliates, partners, and employees from any claims or damages arising from:

• Your misuse of our website or products.
• Violation of these Terms.
• Any unauthorized activity conducted through your account.

12. Governing Law

These Terms & Conditions are governed by the laws of India/Karnataka. Any disputes shall be resolved in the courts of Karnataka/Mangalore.

13. Changes to Terms & Conditions

We may update these Terms at any time, and it is your responsibility to check this page periodically. Your continued use of our site constitutes acceptance of the changes.

14. Contact Information

For questions regarding these Terms & Conditions, please contact us at:

📧 Email: meghavkkamath@gmail.com
📞 Phone: 9902336067
📍 Address: Bejai, Mangalore, 575004

Thank you for shopping with JTM28! We appreciate your trust and support.